Terms of service

Terms of Service

Welcome to Vault Theory. These Terms of Service govern your use of our website, products, and services. By accessing our website or placing an order, you agree to these Terms.

1. About Us

This website is operated by Vault Theory.

Contact information:

Email: support@vaulttheory.store

QUANITIA DETRANIQUE PIPER
13900 Chadwick Pkwy Apt 1211
Northlake, TX 76262
United States

Throughout these Terms, “we,” “us,” and “our” refer to Vault Theory.

2. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding agreement in your jurisdiction.

If you are using this website on behalf of another person or organization, you confirm that you have authority to act on their behalf.

3. Online Store Terms

You may not use our products, website, or services for any unlawful or unauthorized purpose.

You must not:

Violate applicable laws or regulations
Attempt to interfere with the security or operation of our website
Upload or transmit malicious code
Use our website to engage in fraudulent activity
Attempt to gain unauthorized access to any part of our systems

We reserve the right to refuse service where permitted by law.

4. Product Information

We make reasonable efforts to ensure that product descriptions, images, sizes, colors, pricing, and other information are accurate.

However, slight differences may occur due to:

Screen settings
Lighting and photography
Manufacturing variations
Product updates

We reserve the right to correct errors, inaccuracies, or omissions and to update product information when necessary.

5. Pricing

All prices displayed on our website are shown in the currency indicated at checkout.

Prices may change without prior notice.

Taxes, customs duties, import fees, or other charges may apply depending on the destination and applicable law.

Where such charges are not collected at checkout, they may be payable by the customer.

6. Orders

Placing an order does not guarantee acceptance.

We reserve the right to cancel or refuse an order where reasonably necessary, including in cases involving:

Suspected fraud
Payment problems
Pricing errors
Product availability issues
Incorrect product information
Violation of these Terms

If we cancel an order after payment has been received, the applicable amount will be refunded.

7. Payment

You agree to provide accurate, complete, and current payment information.

Payments may be processed by third-party payment providers.

We are not responsible for delays or errors caused solely by external payment processors, except where required by law.

8. Shipping and Delivery

Orders are generally processed within 1–3 business days.

Estimated delivery times may vary depending on destination, carrier, customs, holidays, weather, or other circumstances outside our reasonable control.

Our current estimated delivery times are generally:

United States: 7–15 business days
Europe: 7–15 business days

Delivery estimates are not guaranteed unless expressly stated otherwise.

Please refer to our Shipping Policy for additional details.

9. Returns, Exchanges, and Refunds

Eligible products may be returned within 30 days of delivery, subject to our Refund Policy.

For customer-initiated returns, including change of mind, incorrect size selection, or personal preference:

A fixed $10 return shipping fee may be deducted from the refund
A fixed $5 processing/restocking fee may also be deducted

If a return or exchange is required because of an error on our part, including a defective, damaged, incorrect, incomplete, or materially different item, the return or exchange will be provided at no cost to the customer.

Please review our Refund Policy for complete terms and conditions.

10. Order Information

You are responsible for providing accurate:

Name
Shipping address
Billing information
Email address
Other order details

If incorrect information causes delivery failure, delay, or additional expense, we may not be responsible for the resulting loss or cost, except where required by law.

Please contact us as soon as possible if you notice an error in your order information.

11. Intellectual Property

All content on this website, including but not limited to:

Text
Graphics
Branding
Logos
Page layouts
Original photographs
Website design

is owned by or licensed to Vault Theory unless otherwise stated.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit our protected content without prior written authorization.

Third-party trademarks and brand names remain the property of their respective owners.

12. Third-Party Services

Our website may use or link to third-party services, including:

Payment processors
Shipping providers
Analytics providers
Social media platforms
Shopify applications

We are not responsible for the independent policies, availability, or actions of third-party services.

Your use of third-party services may also be subject to their own terms and privacy policies.

13. Prohibited Uses

You may not use our website or services:

For unlawful purposes
To violate intellectual property rights
To submit false or misleading information
To transmit viruses or malicious code
To interfere with website security
To scrape or collect information in an unauthorized manner
To engage in fraudulent transactions
To impersonate another person or organization

We may restrict access where misuse is reasonably suspected.

14. Accuracy of Information

The information on our website is provided for general purchasing and informational purposes.

We may update, correct, or modify website content at any time.

Historical or outdated information may remain available for reference and should not necessarily be relied upon as current information.

15. Disclaimer of Warranties

To the extent permitted by applicable law, our website and services are provided on an “as available” basis.

We do not guarantee that:

The website will always be uninterrupted
All errors will be immediately corrected
Every feature will always remain available
Third-party services will operate without disruption

This section does not exclude warranties or consumer rights that cannot legally be limited.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Vault Theory will not be liable for indirect, incidental, special, or consequential losses resulting from use of our website or services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

17. Indemnification

To the extent permitted by law, you agree to indemnify and hold Vault Theory harmless from claims arising from your unlawful use of the website, violation of these Terms, or infringement of third-party rights.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in effect.

19. Termination

We may suspend or terminate access to our website where a user materially violates these Terms, engages in fraud, or misuses our services.

Obligations that by their nature should survive termination will remain in effect.

20. Governing Law

These Terms are governed by applicable law, subject to any mandatory consumer protection rights available in the customer’s jurisdiction.

Nothing in these Terms is intended to remove rights that cannot legally be waived.

21. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be posted on this page and will apply from the date it becomes effective.

Continued use of the website after an update constitutes acceptance of the revised Terms where permitted by law.

22. Contact Information

Questions about these Terms of Service may be sent to:

Vault Theory
Email: support@vaulttheory.store